83% of Business Leaders Establish AI-Focused Teams, NTT Data Study Reveals
Global Report Highlights How Businesses Are Leveraging Generative AI to Transform Operations and Drive Innovation
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Generative AI Emerges as a Game Changer Across Industries, With Widespread Investment and Strategic Integration
Generative AI is swiftly transforming the business landscape, with a recent report by NTT Data showcasing its adoption on a global scale. The Global GenAI Report: How Organizations Are Mastering Their Generative AI Destiny in 2025 surveyed over 2,300 IT and business leaders across 34 countries and 12 industries, including logistics, manufacturing, and healthcare. The findings underscore the growing momentum of generative AI, revealing that 83% of organizations have established specialized teams to explore and implement the technology.
Generative AI: A Strategic Priority for CEOs
The report highlights that 97% of CEOs foresee generative AI significantly influencing their operations. This confidence is further emphasized by the near-unanimous consensus among leaders, with 99% planning to increase their investments in the technology. Many leaders view generative AI as a pivotal driver of productivity, efficiency, and innovation, anticipating its potential to reshape industries.
“Generative AI is poised to become a transformative force in the tech-driven economy,” said Abhijit Dubey, CEO of NTT Data. “This moment marks a pivotal point in global history, as organizations harness the technology’s potential.”
Applications Driving Innovation
Generative AI is being leveraged for a range of practical applications, including:
- Personalized Service Recommendations: Enhancing customer experience through tailored interactions.
- Knowledge Management: Streamlining access to organizational insights and expertise.
- Quality Control: Ensuring high standards in manufacturing and production processes.
- Research and Development: Accelerating innovation cycles across industries.
Shaping the Future of Work
An overwhelming 96% of leaders are actively exploring how generative AI can streamline employee workflows and support processes. These efforts aim to enhance both productivity and the overall employee experience. Two-thirds of respondents predict that the technology will become a game changer within the next two years, driving improvements in sustainability, compliance, security, and business processes.
A Global Movement Toward AI Integration
The report paints a picture of an era defined by AI-driven decision-making and operational excellence. With specialized AI teams at the helm, businesses are positioning themselves to capitalize on the transformative potential of generative AI.
As organizations continue to adapt to this groundbreaking technology, its integration is set to not only redefine industries but also establish a new benchmark for innovation and strategic growth.
