Generative AI is not merely another technological development—it represents a profound disruption of identity, expertise, and the unwritten social contracts that influence how individuals perceive their value in the workplace. As organizations rush to adopt this innovative technology, they must recognize that the shift to Gen AI is not just about new tools and processes but also about people and adapting to new ways of working. The Psychological Friction of Gen AI Adoption In an interview with Amy Loomis, Research Vice President for the Future of Work at IDC, it became clear that organizations often underestimate the psychological resistance to … Continue reading Moving Toward AI-Enabled Ways of Working: Embracing Generative AI for a Transformed Workforce